Who is Cynthia “Cynt” Marshall?

Cynt is the Founder of Marshalling Resources, a consulting firm specializing in Leadership, Diversity & Inclusion, Culture Transformation and overall optimization of people resources.  Prior to her May 2017 retirement from AT&T, she served as Senior Vice President – Human Resources & Chief Diversity Officer.  Cynt was responsible for identifying and developing leaders, aligning employees with the company’s vision and priorities, overseeing major business unit HR support, performance development, employee engagement, skills transformation initiatives, EEO and Affirmative Action. Cynt also led the team that created a world class Diversity and Inclusion culture, landing AT&T in the top 3 on Diversity Inc’s 2017 Top 50 list of companies.  She also spearheaded the work that for the first time placed AT&T on Fortune’s 100 Best Companies to Work For list in 2017, one of only two Fortune 50 companies.


Before her SVP-Human Resources & Chief Diversity Office appointment, Cynt was President-AT&T North Carolina, where she oversaw the company’s regulatory, legislative and community affairs activities in the state. In this role, Cynt became the first African-American chair of the North Carolina State Chamber of Commerce. She has held a variety of executive technical and non-technical positions with AT&T and its predecessor companies.


Widely recognized for her visionary leadership and ability to get things done, in 2017 Cynt was honored by The Network Journal as one of the 25 Most Influential Women in Business. In 2017 and 2015 she was selected as one of the “50 Most Powerful Women in Corporate America” by Black Enterprise magazine and named to Ebony magazine’s 2016 “Power 100” list.  In 2014, industry analysts and members of the press conferred on Cynt the HR Executive of the Year - Best in Biz Award. For her efforts on behalf of the people of North Carolina, in 2013 Cynt received the prestigious Leadership North Carolina Governor’s Award, which honors just one citizen each year for lifetime achievements.


Cynt has a passion for young people and education, and puts that passion to work. In North Carolina, she served as co-chair of the Joint Legislative Commission on Dropout Prevention and High School Graduation – and was named a “Friend of Education” by the state Board of Education for her untiring support of students and schools. Cynt currently helps young people by serving on the Dallas CASA (Court-Appointed Special Advocates) Board of Directors. She is also a member of the Executive Leadership Council – the preeminent member organization for the development of global black leaders whose mission is to increase the number of successful black executives.


Cynt graduated from the University of California-Berkeley with degrees in Business Administration and Human Resources Management. Additionally, she’s received honorary Doctorate of Humane Letters degrees from Livingstone College and Bennett College for her many corporate achievements, public service and support of young people. In early 2017, Cynt led an AT&T effort to fund thousands of nationwide student viewings of the Academy Award-nominated movie Hidden Figures – a film she describes as “simply the best movie I have ever seen!”


The fourth of six children, Cynt grew up in Richmond, California, and now lives in the Dallas area. She and her husband, Kenneth Marshall, have three children, ages 19, 22 and 25.  Cynt and Ken are strong advocates for adoption, foster care and devoted to causes that seek permanence and stability for children. Cynt retired from AT&T in May 2017 with over 35 years of service, acknowledging her faith, family, and incredible teams for her amazing professional journey.



Twitter: @CYNTGM

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